Privacy policy

Last Updated: May 1, 2026

At Everwood Haven (accessible from https://everwoodhaven.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

We collect essential information to provide a smooth, secure shopping experience:

  • Personal Information Provided by You: When you place an order or create an account, we collect your name, email address, phone number, shipping address, and billing address.

  • Payment Information: All payment details are processed securely through authorized, encrypted third-party payment gateways (such as Shopify Payments, Stripe, or PayPal). We do not store your credit card numbers on our servers.

  • Automatically Collected Data: When you browse our site, we automatically receive your device’s IP address, browser type, operating system, and browsing behavior via cookies to help optimize system performance and prevent fraud.

2. How We Use Your Information

We utilize your data strictly for legitimate business operations, including to:

  • Fulfill and ship your furniture orders.

  • Process secure transactional payments and prevent fraudulent activities.

  • Provide reliable customer support and order tracking updates.

  • Improve our website functionality, layout, and user experience.

  • Comply with legal, tax, and regulatory compliance frameworks.

3. Cookies and Tracking

We use cookies to keep track of items in your shopping cart, understand site traffic, and personalize your experience. You can choose to disable cookies through your web browser settings; however, doing so may limit your ability to use certain features on our website.

4. Data Sharing and Third-Party Services

We care deeply about your trust. We do not sell, rent, or trade your personal data to third parties. We only share essential information with trusted service providers to run our business:

  • Logistics & Shipping Carriers: To dispatch, track, and deliver your physical items.

  • Payment Processors: To securely verify and complete financial transactions.

  • Analytics Tools (e.g., Google Analytics): To evaluate and enhance our website performance. All third-party partners are legally required to protect your information under their respective privacy mandates.

5. Data Security and Encryption

To safeguard your personal information, we implement industry-standard administrative and technical security measures. All sensitive data transmitted during checkout is encrypted using Secure Socket Layer (SSL) technology and transmitted with industry-standard protocols.

6. Data Retention and Your Rights

We retain your personal information only as long as necessary to process your transactions, maintain your account, or comply with financial regulatory laws. Depending on your location (including regulations like GDPR or CCPA), you have the right to access, correct, or request the complete deletion of the personal data we hold about you. To exercise these rights, please contact us directly.

7. Children's Privacy

Our website is intended strictly for adult consumers. We do not knowingly collect or request personal information from individuals under the age of 18.

8. Contact Information

For any questions regarding this Privacy Policy or to make a data request, please contact our privacy compliance team at:

Store Name: EverwoodHaven

Website: https://everwoodhaven.com

Customer Support Email: support@everwoodhaven.com

Official Phone Number: +1(781)-232-3404

Business Address: 102 Ironwood Trl Apt D
North Charleston, SC 29418-1904
United States